Fer.al

Privacy

What is stored

How long

WhatKept
Account and game stateuntil you delete the account
Private conversationsuntil you delete the account
Reports (after a moderator resolves them)365 days
Trade history365 days
Moderation log365 days
Staff action log365 days
Sign-up address90 days
Login addresses180 days
Login sessions30 days
Server logsup to 3 months
Database backups14 days, and the copies made before the last 3 server updates

Who sees it

Other players see your display name, creature and level, your sanctuary as your privacy settings allow, and what you write to them. Staff (moderators and admins) see accounts, reports, trades and chat when they handle reports or problems; admins also see addresses. Your data is not sold or shared for advertising.

Services that run or deliver the game: game files are delivered from cdn.feratalyst.com.

Delete your account

Settings > Account > Delete account: enter your password and type your account name. This ends your sessions and removes your account and game state, private messages and conversations, follows and blocks, sanctuary visits, login and sign-up addresses and invite use. Records others rely on (trade history, reports, the staff action log) are kept without your name. Deleted data leaves the backups as they roll over.

Cannot log in? Staff can delete the account for you, or give you a one-time code to set a new password on the login screen. Ask: contact@feratalyst.com

Contact

contact@feratalyst.com